Service Scope

CETS Services are limited to the Hilltop Campus of Georgetown University. It cannot support classes or programs in GU Medical Center, or on the Capitol Campus.

CETS Services are limited to:

• Service to and support of 138 General Purpose Classrooms and Seminar Rooms on the Hilltop Campus (excluding classrooms in the Hariri Building). This includes support and periodic upgrades of classroom technology and of classroom infrastructure and training of classroom users;
• Providing best-efforts support of Hilltop Semester classes scheduled in non classroom spaces; and
• Approval and editing of Ad Hoc Classroom requests to use Hilltop Classrooms through the EMS application, plus accounting and invoicing for any applicable Classroom Rental Fees.
• Support of Semester Classes and non-class programs and events in the ICC Auditorium, through its Event Services division;
• Support of non-MSB programs in either Fisher Colloquium or in the Lohrfink Auditorium, through its Event Services division;
• Support of non-class events and Summer Programs in other Hilltop Campous event venues, through its Event Services division;
• Providing design and consultation support to new upgraded technology in departmental space on the Hilltop Campus.

CETS cannot support any servers or networks on the Hilltop Campus. It cannot support accounts on GU online services nor any authentication to services, nor any network access. And it cannot license all software applications requested to be installed on classroom computers.