{"id":1874,"date":"2025-07-29T12:27:31","date_gmt":"2025-07-29T16:27:31","guid":{"rendered":"https:\/\/sites.georgetown.edu\/cets-clone\/?page_id=1874"},"modified":"2025-08-12T17:13:40","modified_gmt":"2025-08-12T21:13:40","slug":"report-technical-infrastructure-aesthetic-issue","status":"publish","type":"page","link":"https:\/\/sites.georgetown.edu\/cets-clone\/report-technical-infrastructure-aesthetic-issue\/","title":{"rendered":"Report Technical, Infrastructure \/ Aesthetic Issue"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li>By phone &#8211; 202-687-0131<\/li>\n\n\n\n<li>By email &#8211; cetsops@georgetown.edu<\/li>\n\n\n\n<li>By direct Service Ticket:  https:\/\/help.georgetown.edu\/a\/dashboard\/default<\/li>\n<\/ul>\n\n\n\n<p>You can report a technical or infrastructure any time using one of the methods above.<\/p>\n\n\n\n<p>Fore real-time support in any classroom, please call us at 202-687-0131 during <strong><em>CETS Operating Hours<\/em><\/strong><\/p>\n\n\n\n<p>If your concern is an infratructure issue managed by <strong><em>GU Facilities<\/em><\/strong>, we can notify Facilities by phone and also, open a Service Ticket on their system.   But we cannot guarantee any partiocular response time from GU Facilities.<\/p>\n\n\n\n<p>if your concern is a network or server issue managed by <strong><em>University Information Services<\/em><\/strong>, we can notify UIS by phone and.or open a FreshService Ticket for one of the UIS Departments.  But we cannot guarantee any particular response time by UIS.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>You can report a technical or infrastructure any time using one of the methods above. Fore real-time support in any classroom, please call us at 202-687-0131 during CETS Operating Hours If your concern is an infratructure issue managed by GU Facilities, we can notify Facilities by phone and also, open a Service Ticket on their [&hellip;]<\/p>\n","protected":false},"author":4407,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"gu_featured_image_display":true,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1874","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Report Technical, Infrastructure \/ Aesthetic Issue - Classroom Educational Technology Services<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Report Technical, Infrastructure \/ Aesthetic Issue - Classroom Educational Technology Services\" \/>\n<meta property=\"og:description\" content=\"You can report a technical or infrastructure any time using one of the methods above. 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