Accessibility
Web accessibility means that all content on your website should be consumable by every visitor, regardless of ability. Many website visitors use assistive technologies like screenreaders, magnifiers, and Braille terminals to browse web content. Web accessibility is governed by a set of guidelines called Web Content Accessibility Guidelines (WCAG) and Section 508. At Georgetown, all websites should be accessible. At Georgetown, all websites should be AA-compliant. You can learn more about website accessibility on the Accessibility at Georgetown website.
Web Accessibility Questions
If you have questions about web accessibility, please email webaccessibility@georgetown.edu.
Web Accessibility Office Hours
Kevin Andrews, Electronic and Information Technology Accessibility Coordinator, offers virtual Web Accessibility Office Hours every week.
Online Training
WordPress
Our “Introduction to WordPress” training is available in our online Canvas course! The purpose of this class is to introduce WordPress and give you access to a training site so you can become familiar with how the platform works at Georgetown. It’s recommended that all editors take this class, even those with previous WordPress experience. The course uses videos and is entirely online, so you can take it on your own time whenever you like, at your own pace. You can directly enroll in the course and get started right away by following the instructions below.
If you’ve never taken a Web Services course in Canvas:
- Log in to Canvas
- Click “Enroll in Course”
- Click “Go to the Course”
- Click “Modules”
- Click “Introduction to WordPress“
If you’ve previously taken a Web Services course in Canvas, you can go directly to “Introduction to WordPress.”
Accessibility
Two online, self-paced web accessibility classes are available to any website editors at Georgetown:
- Web Accessibility for Content Editors
- Siteimprove Accessibility: Leveraging the Accessibility Module.
Learn more about our web accessibility trainings and how to enroll.
If you have a group of 10 or more and are interested in a custom training over zoom, please email webaccessibility@georgetown.edu.
Siteimprove
Siteimprove is a tool used for monitoring accessibility issues, detecting content quality, finding broken links, and identifying search engine optimization issues. Learn more about Siteimprove and how to gain access.
You can also view a copy of our Siteimprove workshop presentation and watch a recording of our Siteimprove workshop to learn more about what you can do with Siteimprove.
Google Analytics
Google Analytics can be a valuable tool for tracking user behavior on your website, but should always be used in conjunction with your overall content strategy process.
Every Georgetown-hosted WordPress site is configured in Google Analytics. To request access to your site’s data, please email webservices@georgetown.edu. Once you are given access, you can log in at any time at analytics.google.com.
You can also reference Web Services’ Google Analytics 4 documentation for information on navigating the group property setup, enhanced measurement events, and accessing your historical Universal Analytics data.
The Google Analytics Help Center provides excellent articles to support analytics users. If you have a specific question about your site’s analytics, please email webservices@georgetown.edu, and we’d be happy to assist you.
Further Google Analytics Training
For site editors looking for comprehensive Google Analytics training, we highly recommend the Google Analytics 4 Skillshop courses. These online courses are free and only require a short registration with your Gmail account.
Whitehaven Nu Documentation
Have access to multiple sites and they are using the Whitehaven Nu theme instead? Check out our Whitehaven Nu documentation.
Supplementary Tools
- Box: store and share your documents and PDFs.
- Note: We do not embed PDFs on webpages. Please link to PDFs in Box instead.
- Google Forms: solicit feedback from users.
- Note: If you would like to embed your Google Form, please email webservices@georgetown.edu. Please also add a link to your Google Form if it is embedded.
- Google Maps
- Note: If you would like to embed your Google Map, please email webservices@georgetown.edu. Please also add a link to your Google Map if it is embedded.
- GU Events Calendar: create events for your school, department, or unit.
- Check out our GU Events Manager Guide if you are an Events Manager.
- To request a calendar and/or request Event Manager permissions, please email eventscalendar@georgetown.edu.
- YouTube: showcase your videos.
- You can embed videos on your site using the YouTube, Video Full-Width, and Promo with Video blocks.
- html-cleaner.com: when copying content from an outside source, we recommend using an HTML cleaner tool to keep your content from introducing unexpected styling or errors.
Learn more about additional tools to assist you with your electronic communications needs.
Contact Web Services
Support Tickets
Need some extra help? Email webservices@georgetown.edu to open a support ticket. Please include the website URL in your message. After a ticket has been resolved, please open a new ticket for a quicker response.
Website Access
Email webservices@georgetown.edu if you need access to a website or if you need a user removed from a website. Please include context, permission from the site manager, your NetID, and the website URL when requesting access.
Redirects
Email webservices@georgetown.edu if you need a redirect(s) put in place on your website. Please include the URLs of the old page(s) and the new page(s) in your message.
Office Hours
Web Services offers virtual WordPress Office Hours every week that give you the opportunity to address your specific questions with a Web Services team member.
Kevin Andrews, Electronic and Information Technology Accessibility Coordinator, offers virtual Web Accessibility Office Hours every week. If you have questions, please email webaccessibility@georgetown.edu.